Q&A

Q: What is HUG HUB USA all about?
A: HUG HUB USA is a positive lifestyle brand focused on uplifting clothing and accessories. We aim to spread good vibes through every piece we create.

• Q: Where are you based?
  A: We are proudly based in FLORIDA, USA, and our products reflect our mission of spreading positivity.

Shipping & Orders

• Q: How long will my order take to arrive?
  A: Orders usually take 3-7 business days to arrive within the USA. 

• Q: Do you offer international shipping?
  A: Not at the moment.

• Q: Can I track my order?
  A: Absolutely! Once your order ships, you’ll receive a tracking link to keep an eye on your delivery.

Products & Sizing

• Q: How do I know what size to order?
  A: We include a detailed size guide on each product page to help you find the perfect fit. If you need extra help, feel free to contact us!

• Q: What materials are your products made of?
  A: Our products are crafted from high-quality, comfortable fabrics. We’re committed to durability and ensuring a great feel with every item. Each item has material information in the description.

Returns & Exchanges

• Q: Can I return or exchange an item?
  A: Yes, we offer hassle-free returns and exchanges within 30 days of purchase. Items must be unworn and in original condition.

• Q: How do I start a return?
  A: Just reach out to our customer support team at info@hughubusa.com and we’ll guide you through the return process.

Promotions & Contests

• Q: Will you frequently run cash award contests? 
  A: That's the plan!